Returns & Exchanges

If something isn’t quite right, you can return your order within 14 days of delivery. Items must remain unworn, unwashed and returned with original tags and packaging intact.

Return Policy

We accept returns on eligible items within 14 days from delivery. Products must remain in original condition with all tags attached.

  • Items must be unworn and unwashed
  • Original packaging must be included
  • Footwear must include original shoebox
  • Final sale items are non-returnable
  • Refunds process once inspected
Contact Support

Refund Information

Refunds are processed once your return has arrived and passed inspection. Depending on your payment provider, funds may take additional business days to appear in your account.

  • Refunds issued to original payment method
  • Processing may take 5–10 business days
  • Shipping costs are non-refundable
  • Separate orders require separate returns
  • Tracking updates sent via email
Shipping Policy

How To Make A Return

01

Start Your Return

Begin your return request using your order number and email address.

02

Select Items

Choose the products you would like to return and your reason for return.

03

Choose Method

Select your preferred drop-off or shipping return option available in your region.

04

Package Securely

Repack your items carefully using original packaging whenever possible.

05

Send Back

Drop off your parcel and keep your tracking receipt until your refund is confirmed.

How long do refunds take?

Once your return reaches our warehouse, refunds are typically processed within 5–10 business days.

Can I exchange an item?

Exchanges depend on stock availability. If your requested size or item is unavailable, a refund will be issued instead.

Can I return multiple orders together?

Returns from separate orders should be processed individually to avoid delays with refund processing.

Are any items non-returnable?

Certain products including underwear, socks, swimwear and final sale items may not be eligible for return.